We want you to be fully satisfied with your purchase from biolett.de
If you are not satisfied with a product or if you received a damaged item, please contact us within 14 days of receiving your order.
To help us process your request quickly, please send us:
• a photo of the product
• a short description of the issue
• your order number
After reviewing your request, we will offer a refund, replacement, or another suitable solution, depending on the situation.
Please note that opened or used food products generally cannot be returned for hygiene reasons unless there is a quality issue.