This Privacy Policy explains how BIOLETT collects, uses, and protects your personal data when you use our website.
We respect your privacy and are committed to protecting your personal data. Personal data is processed in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable data protection laws.
By using our website, you agree to the terms described in this Privacy Policy.

1. Controller
The controller responsible for data processing:
BIOLETT SIA
JĀZEPA SAIMNIECĪBA, JURĪŠI, NAUJENES PAG., AUGŠDAUGAVAS NOV., LV-5462, LATVIA
Email: info@biolett.de

2. Collection and Storage of Personal Data
We process personal data only to the extent necessary to provide our online shop:

  • Name
  • Delivery address
  • Email address
  • Phone number
  • Payment data
  • Billing information
  • IP address
  • Purchase history

Other information you voluntarily provide when placing an order or contacting us

3. Purpose of Processing
Data is processed for the following purposes:

  • Contract fulfillment
  • Processing and delivery of goods
  • Customer support and communication
  • Legal obligations
  • Payment processing

4. Legal Bases
Art. 6(1)(b) GDPR (contract)
Art. 6(1)(c) GDPR (legal obligation)
Art. 6(1)(f) GDPR (legitimate interest)

5. Data Sharing
Data is shared with trusted third parties only when necessary, such as:

  • Shipping service providers
  • Payment service providers
  • Website hosting and IT service providers
  • Legal authorities if required by law

Only to the extent necessary for contract fulfillment.

6. Storage Duration
We store data only as long as necessary or as required by statutory retention obligations.

7. Rights of Data Subjects
You have the following rights:

  • Access (Art. 15 GDPR)
  • Rectification (Art. 16 GDPR)
  • Erasure (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Objection (Art. 21 GDPR)

8. Right to Lodge a Complaint
You have the right to lodge a complaint with a data protection supervisory authority.

9. SSL/TLS Encryption
Our website uses encryption to protect data transmission.

10. Hosting
The website is hosted by an external service provider. Server log files may be processed in this context.

11. Cookies
Further details can be found in our Cookie Policy below.

Cookie Policy

1. What are Cookies
Cookies are small text files stored on your device.

2. Types of Cookies
Technically necessary cookies
Required for the operation of the shop

Analytics / statistical cookies
Help us understand user behavior

Marketing cookies
Used for advertising purposes

3. Legal Basis
Necessary cookies: Art. 6(1)(f) GDPR

All others: Consent (Art. 6(1)(a) GDPR)

4. Cookie Consent
When you first visit the website, you will be asked for consent via a cookie banner.

5. Storage
Cookies are stored for different durations depending on their type.

6. Managing Cookies
You can delete or disable cookies at any time in your browser settings.

7. Third-Party Providers
Depending on the tools used (e.g., Google Analytics), third parties may set cookies.

8. Data Retention
Personal data will be stored only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

Our website uses cookies to improve user experience and ensure proper website functionality.
Cookies may be used for:

  • website functionality
  • shopping cart operation
  • website analytics and statistics

Cookies do not collect personally identifiable information unless you voluntarily provide it. You can disable cookies in your browser settings, although some features of the website may not function properly.

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:
Email: info@biolett.de